General Inquiries

Hours of Operation

Our hours of operation are 9:00 am to 4:00 pm, Eastern Time, Monday through Friday. We are closed on New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve and Christmas Day.

What’s Stoic Simple’s Privacy Policy?

Our privacy policy can be viewed here.

Ordering

Do you offer quantity or bulk discounts?

We don’t have an automatic bulk discount. For orders of 25 or more books (schools, book clubs, gifts), email contact@stoicsimple.com and we’ll get back to you with a quote.

Shipping

Do you ship internationally?

Yes. We ship to Canada and most other countries. International shipping is $25 to Canada and $34.50 to other countries, and checkout shows the exact amount. Your country may charge customs duties or taxes on delivery.

What are your standard shipping methods and rates?

U.S. orders of $45 or more ship free. Smaller U.S. orders pay a flat shipping rate shown at checkout (free shipping applies to U.S. addresses). Most orders ship via USPS Media Mail, which typically takes 2–8 business days for delivery within the U.S.

How can I track my order?

When you place your order online, you’ll automatically receive an email from Shopify confirming your purchase. We process and ship all retail orders within 3 business days from our warehouse in Elyria, Ohio.

As soon as your order ships, you’ll receive a second email with your tracking number, so you can follow your package every step of the way.

Need to change your shipping address?

Please email contact@stoicsimple.com ASAP! Please be sure to include your name, order number, and the correct shipping address (name, street, unit/apt, city, state/province, postal code, country).

We can update your address if your order hasn’t shipped yet. Orders typically ship within 3 business days from Elyria, Ohio. Once a label is created or a package has shipped, we’re unable to change the address.

You’ll receive a confirmation email from our team once your address has been updated (or guidance on next steps if it’s already shipped).

Return

What is your return policy?

Return Policy

We want you to be delighted with your purchase! Each order is carefully packaged and shipped with care.

If Your Order Arrives Damaged

If something arrives damaged, we’ll make it right. Please email photo evidence to contact@stoicsimple.com within 15 days of receiving your order.
Be sure to include your order number and a short description of the damage so we can quickly arrange a replacement or refund.

As for your damaged copy, it is yours to do with as you please. If the damage is purely cosmetic, please consider donating it to your local groups, schools, library, etc based on their donation policies. 

All Other Purchases

Because of the nature of our products, all sales are final and we’re unable to offer returns or refunds for items that are not damaged. Thank you for understanding and supporting our small business!